About BITS

Paul N. Smocer

As President Paul oversees BITS, the technology policy division of The Financial Services Roundtable. Previously, Paul served as President of the FSTC divison of the Roundtable and worked to integrate BITS' and FSTC's work. Paul joined the Roundtable in February 2008 as Vice President of Security. In this role, he led BITS' work in promoting the safety and soundness of financial institutions through best practices and successful strategies for developing secure infrastructures, products and services.

Prior to BITS, Paul focused on technology risk management at BNY Mellon and leading information security at the former Mellon Financial Corporation. Paul was previously the CISO and manager of Mellon Financial Corporation’s Technology Assurance Services Division, responsible for information security and technology risk management. Paul began his career at Mellon in 1974 when he joined its Information Technology Audit group. Paul worked in that group until 1978 when he left to join another Pittsburgh-based institution. Paul started up that institution’s information technology audit function and managed that function until 1984 when he became its Chief Auditor. While at that institution, Paul was ultimately responsible for the internal audit, risk management, and corporate compliance functions. Paul returned to Mellon in April 1997 as a division manager in its Audit and Risk Review Department where he managed the technology audit group. While at Bank of New York Mellon and at Mellon, he was actively engaged with BITS as a member of its Vendor Management Working Group, Chair of the Security Steering Committee in 2005 and 2006, and as Chair of the former Operational Risk Committee in 2004. Paul has over thirty years' experience in technology, security and control functions. Paul is a magna cum laude graduate of Indiana University of Pennsylvania with a degree in Business Management concentrating in Business Systems.

John Carlson

Executive Vice President

John W. Carlson is Executive Vice President of the BITS Security Program, working with members to strengthen the security and resiliency of financial services through best practices and successful strategies for secure IT systems infrastructures, products and services. John also collabortes with the Financial Services Sector Coordinating Council for Critical Infrastructure Protection and Homeland Security (FSSCC), where he is co-chair of the Threat and Vulnerability Assessment Committee. John re-joined BITS in December 2011 after serving as a Managing Director of Morgan Stanley. At Morgan Stanley, he focused on supplier risk management, new product approval, environmental risk and standardization of board-approved policies. From 2002 until 2010, as BITS Senior Vice President John held various roles in regulatory, security and crisis management initiatives. Prior to 2002, he served in a variety of roles at the Office of the Comptroller of the Currency, including Director of Bank Technology. He also worked at the U.S. Office of Management and Budget, Federal Reserve Bank of Boston, and United Nations Center for Human Settlements. John holds a Masters in Public Policy from the Kennedy School of Government at Harvard University and a BA from the University of Maryland where he served on the Board of Regents.

Nancy Guglielmo

Vice President

Nancy Guglielmo is the Vice President of the BITS Fraud Reduction Program, defining, managing and implementing member –identified projects, including developing best practices, successful strategies, guidelines, white papers and advisories. Nancy is focused on identifying trends and examining risks associated with current and evolving fraud trends through information sharing forums and collaboration with law enforcement agencies, federal regulators and technology service providers. Previously, Nancy served in a variety of roles at HSBC including management positions in Fraud Policy, Fraud Strategy, and Privacy and Security. In addition, Nancy worked at Household Credit Services, the Department of the Navy and at AT&T focusing on Information Security, Business Analysis and Network and System Administration. Nancy has an MBA in Finance from Golden Gate University and BS in Mathematics from Moravian College.

Andrew Kennedy

Senior Program Manager

Andrew Kennedy joined BITS in 2008 and is currently Senoir Program Manager for BITS' Security initiative. He previously also was project manager for the BITS Vendor Management Program. He interned at BITS in 2006 while earning his degree from Cal State East Bay. Previously, Andrew worked as an IT professional and Security consultant with over a decade of experience working in the biotech and software industry in California.

Denise Miller

Executive & Communications Assistant

Denise Miller joined BITS in July 2012 as the Executive & Communications Assistant. She administrates several BITS projects and working groups, and provides end-to-end support for the communications/member relations team. Denise brings years of experience in the non-profit and association world. She comes to BITS from the International Sign Association where she worked in several different roles, most recently managing the education programs. Prior to moving to the metro DC area she worked for the Seminole County Public School system in central Florida again in many different roles but primarily as Executive Assistant with the Community Involvement Department.

Nicole Muryn

Director, Regulatory and Legislative Affairs

Nicole Muryn is the Director of Regulatory and Legislative Affairs, leading BITS’ regulatory and policy efforts on behalf of members. Nicole directs comment letter development and regulatory response, and advocates for effective legislation on financial technology issues. She is currently focusing on cybersecurity legislation and Dodd-Frank regulations. Nicole joined BITS in 2008. She holds a B.S. in Business Administration in International Business and Economics from Ohio Northern University.

Ann Patterson

Vice President, BITS Communications/Member Relations

Ann Patterson manages member relations, ensuring members receive maximum value from their relationship witih BITS. She also directs BITS' communications efforts, responsible for content development and distribution and media relations. Prior to joining BITS in February 2002, Ann was the alliance marketing manager for EYT, formerly Ernst & Young Technologies. At EYT, Ann was responsible for developing and executing strategic business development and marketing programs with EYT's technology partners, including regional and national branding efforts and messeging campaigns. Previously, Ann held various positions at PricewaterhouseCoopers/Price Waterhouse in its marketing, strategic communications, and business development groups. There, she directed and developed marketing and communication collateral for print and broadcast media. Prior to PwC, Ann worked for the Department of Defense (DoD), producing traning materials in various mediums. She holds a B.S. from Hood College.

Jim Pitts

Project Manager

Jim Pitts is a Project Manager at BITS. He came to BITS in March 2010 to manage technology centric projects, special interest groups, and other initiatives. His current focus is Mobile Financial Servcies and Vendor Management issues. Previously, he worked with the Financial Services Technology Consortium (FSTC) for several years as the managing executive of the Payments Standing Committee. Jim was with EDS for 25 years working in multiple executive operations positions within their financial and insurance group, and finally as division president of U.S payment services. He is also the author and producer of the 'Surfing Payment Channels' book series focused on emerging payments technology along with associated security and fraud issues. Jim is a native of Dallas, Texas, where he earned a BBA from Southern Methodist University with emphasis in Management Science and Organizational Behavior.

Jordan Quinn

Program Administrator

Jordan Quinn is the Program Administrator for the BITS Regulation Program. She is responsible for coordinating meetings, projects, and keeping the Regulation Working Group up to date, while supporting the overall regulation program. Jordan joined BITS in August 2012. Prior to joining BITS, Jordan was an intern from May 2012 to August 2012 with the Roundtable’s Housing Policy Council after graduating from Franklin and Marshall College with a B.A. in Government and minor in International Studies.

Roxane Schneider

Program Manager

Roxane Schneider is the Program Manager for the BITS Fraud Reduction Program. She facilitates direct communication with BITS members and industry partners to identify fraud trends, emerging threats and areas where BITS program initiatives should be focused including coordinating meetings, projects and deliverables. Roxane joined BITS in December 2010 as an administrative assistant to senior staff and the Project Management Office Special Interest Groups. She came to BITS as an intern in 2010 after graduating from the University of Central Florida with a B.A. in Political Science and a minor in Mass Communication. Roxane is currently pursuing a Master of Science (MS) degree in Economic Crime Management.

Dan Schutzer

Chief Technology Officer

Daniel Schutzer is Chief Technology Officer at BITS. As CTO, Dan provides guidance on developing technologies and their impact on electronic commerce, risk management, operational solutions, and research and development for the financial services industry. Prior to BITS, Dan served as President of the Financial Services Technology Consortium (FSTC) from 2005 until The Financial Services Roundtable/BITS acquired FSTC in June 2009. Dan spent more than 20 years at Citigroup in risk management, advanced technology, payments and security roles, including as a Director and Senior Vice President. Dan also worked as Technical Director of U.S. Naval Intelligence and as Director of Systems and Technical Sales Support for the Univac division of Sperry Rand, New York Metropolitan Region. He currently serves as co-chair of the Financial Services Sector Coordinating Council's (FSSCC) R&D Committee and is a Fellow and Advisory Board member of the New York Academy of Sciences. Dan has been published in over 65 publications and has authored 7 books. He is a graduate of City College of New York and received a Master of Science of Electrical Engineering and Ph.D. in Electronic Engineering from Syracuse University.

Craig Schwartz

Director, fTLD Registry Services, LLC

Craig Schwartz is Director of fTLD Registry Services, LLC (fTLD), a joint effort with The Financial Services Roundtable and the American Bankers Association to operate global top level domains (gTLD) to serve the financial services and other communities that would benefit from gTLDs. He joined BITS in 2011 as General Manager for Registry Programs to lead the organization's strategic response to the Internet Corporation for Assigned Names and Numbers' (ICANN) gTLD program. Previously, Craig served as Chief gTLD Registry Liaison at ICANN, where he was the primary point of contact for registry business partners. Prior to ICANN, Craig was with Widmeyer Communications, a DC-based public relations and strategic communications firm, for nearly a decade and most recently as Vice President, Operations. Craig earned his B.S. in Finance from the University of Maryland.